Modern Call Center with Intelligent Routing
Improve customer service quality and optimize operator workflows with Nexus.
Nexus Call Center Features
Processed Calls
Integration Channels
Report Types
Call Queue Management
Intelligent distribution of incoming calls between operators based on skills and load.
Call Sequence
Call routing setup with prioritization based on customer importance.
Call Sound Stream
Audio assistance for operators with incoming call and queue information.
Queue Panel
Visual display of current queues, wait times, and operator statuses.
Agent Workplace
Ergonomic interface with customer information, interaction history, and communication tools.
Monitoring and Analytics
Detailed statistics and reports on call center performance, call processing time, and service quality.
Mobile Version
Manage clients from anywhere in the world.
Nexus is fully optimized for mobile devices. Get notifications about new inquiries, view client information, and respond to requests instantly from your smartphone or tablet.
Unify communications. Grow your business with Nexus.
Everything you need for effective communication with clients and within the company, all in one integrated platform
Connect Nexus